Troubleshooting the ADC Video Doorbell with AI Analytics (ADC-VDB770)
Are you having problems with your Alarm.com Video Doorbell with analytics (ADC-VDB770)?
Like most other Alarm.com video devices, the color and pattern of your video doorbell’s LED give you insight into the operational status of your device.
The ADC-VDB770 is available in several colors.
What do the LED patterns on the ADC-VDB770 mean?
| LED Pattern & Color | Status |
|---|---|
Off |
Power off |
Solid Red |
No local or internet connection |
Blinking Red |
Power on, camera booting |
Solid Green |
Connected to Alarm.com (Active local WiFi and Internet connection) |
Blinking Green |
Local network connection (WiFi network does not have an active internet connection) |
Double Blinking Blue |
Unable to ring indoor chime |
Solid Yellow |
Cool-Down mode is active |
Blinking Blue |
Wi-Fi WPS mode. (press and hold the button for 30-35s) |
Blinking White |
Wi-Fi Access Point (AP) mode. (press and hold the button for 35-40s) |
Blinking Yellow |
Camera power cycling. (press and hold the button for 40-45s) |
Blinking Red + Green |
Camera resetting to factory defaults. (press and hold the button for 45-50s) |
What to do to troubleshoot the VDB770’s status:
| LED Pattern & Color | Trouble Shooting |
|---|---|
| Off |
|
| Solid Red |
If WiFi network is active, press and hold button to enter WPS or AP programming. If the problem persists, hold button 45-50s to factory reset device. |
| Blinking Red |
Wait for the device to finish booting. If blinking persists, power cycle device. |
| Blinking Green |
Check modem/router and power cycle if needed. |
| Double Blinking Blue |
Unable to ring indoor chime |
| Solid Yellow |
Device needs time to cool before normal operation resumes. |
| Blinking Blue |
Activate WPS programming on your router to program WiFi settings |
| Blinking White |
Connect to the device's WiFi AP network to program WiFi settings |